Recent Posts

Restoring Your Carpet After a Flood: Can It Be Saved?

2/14/2024 (Permalink)

Floods are distressing experiences that can wreak havoc on your home, causing significant damage to your belongings. Among the many casualties of a flood, your carpet often bears the brunt of the water damage. The big question that arises in such a situation is whether your carpet can be salvaged after a flood or if it's beyond repair.

The impact of flooding on carpets can vary depending on several factors such as the type of flooding (clean water, greywater, or black water), the duration of exposure to water, and the materials used in the carpet's construction. Let's delve into this matter further to understand the possibilities and steps you can take to potentially save your flooded carpet.

Assess the Damage

The first step after a flood is to assess the extent of the damage to your carpet. If the flooding involved clean water (like from a burst pipe), there might be a chance to salvage the carpet. However, if the water is contaminated (greywater from appliances or sewage) or the flooding persists for an extended period, restoration becomes more challenging.

Act Quickly

Time is of the essence when it comes to saving a waterlogged carpet. The longer the carpet remains wet, the higher the chances of mold growth and permanent damage. Start the drying process as soon as it's safe to enter the flooded area.

Steps to Attempt Salvaging Your Carpet

  • Ensure that the electricity is turned off before entering the flooded area to prevent electrical hazards.
  • Use a wet/dry vacuum or pumps to extract as much water as possible from the carpet and the underlying padding.
  • If the padding is soaked, it's usually recommended to discard it, as it's difficult to dry and can harbor mold. Lift the carpet gently to allow airflow underneath.
  • Use fans, dehumidifiers, and open windows to promote air circulation and aid in the drying process. This may take several days.
  • After drying, thoroughly clean and disinfect the carpet to prevent mold growth and eliminate any potential contaminants.

When to Seek Professional Help

In many cases, DIY efforts might not be sufficient, especially if the floodwater was contaminated or the damage extensive. Consulting a professional water damage restoration service, like SERVPRO of Winston/Salem, is advisable as they have the expertise, specialized equipment, and experience to properly assess the situation and perform thorough restoration.

Considerations and Final Thoughts

Check your homeowner's insurance policy as it may cover the cost of water damage restoration, including carpet replacement. It's also important to remember that floodwater can contain harmful bacteria and contaminants. Prioritize your safety and consider wearing protective gear when dealing with a flooded area.

In conclusion, while salvaging a carpet after a flood is possible in certain situations, it's essential to act swiftly, prioritize safety, and assess the extent of damage accurately. Professional assistance might be necessary for effective restoration, and in some cases, replacing the carpet might be the safest and most practical option. Remember, your health and safety should be paramount when dealing with water-damaged areas in your home. 

If you need flood damage cleanup and restoration, don’t hesitate to reach out to our SERVPRO® team today! We are always here to help.

Your Post-Storm Safety Guide

1/17/2024 (Permalink)

When fierce storms ravage our neighborhoods, they may leave a path of destruction that continues to pose hazards even after the storm has passed. Servicing countless homes and businesses affected by storm damage, our SERVPRO® team lives by the mantras of preparedness and safety. As part of our ongoing commitment to these principles, we present a useful guide on post-storm safety to assist you as you navigate the aftermath of a storm.

Post-Storm Safety: A Checklist

  1. Avoid the Dangers Outside: If your local authorities advise against going outside, stay indoors. Hazards can exist in the form of fallen trees, downed power lines, or other debris scattered by the storm.
  2. Listen for Updates: Stay tuned to your local news or a trusted weather station for updates on safety advisories, road conditions, and storm updates.
  3. Inspect for Damage: Look for any visible damages to your property after the storm has passed. Remember, certain parts of your house, like the roof, may need a professional inspection to ensure safety.
  4. Be Cautious with Electricity: If you suspect any damage to your electrical system or if your house has been flooded, avoid switching on any electrical appliances until a professional has inspected it.
  5. Watch Out for Water Contamination: In the event of flooding, be weary of potential water contamination. It’s often advisable to use bottled water until you are sure the tap water is safe for usage.

Count on SERVPRO® for Help

SERVPRO of Winston Salem North is more than a recovery and restoration service—we are a trusted member of your community. Our mission goes beyond repair; we provide knowledge, guidance, and assistance at every step of your storm recovery journey.

After you ensure the immediate safety of your family and yourself, rely on our SERVPRO® team’s highly trained storm damage specialists to help with the damage. Our crew stands ready to handle any size of disaster, restoring your storm-hit property "Like it never even happened."

Armed with our post-storm safety guidance, you can find peace of mind knowing that you are well-equipped to weather the aftermath of any storm. Remember, storms may hit hard, but together, we bounce back stronger.

Stay safe and remember: SERVPRO of Winston Salem North is only a call away.

A Guide to Choosing a Reputable Fire Restoration Company

11/30/2023 (Permalink)

Experiencing a fire in your property can be overwhelming and stressful. During this difficult time, engaging a reputable and trustworthy fire restoration company is essential for restoring your property and regaining a sense of normalcy. However, selecting the right restoration company can be a daunting task. In this blog, we will guide you through the essential criteria to consider when choosing a fire restoration company, ensuring that you have the best possible support during the restoration process.

Certification and Accreditation

Look for a fire restoration company that is certified and accredited by industry associations, such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) or the National Institute of Fire Restoration (NIFR). Certification indicates that the company adheres to industry standards, possesses up-to-date knowledge, and employs qualified technicians.

Experience

  • Experience is critical when it comes to fire damage restoration. Look for a company with a proven track record of successfully handling fire damage restoration projects.
  • A reputable company will have experience in handling various types of fires and damages, from minor smoke damage to significant structural damage.

Availability and Response Time

Fires can occur at any time. It is crucial to look for a company that offers 24/7 availability and emergency response. A prompt response time is essential in mitigating further damages and enhancing the chances of successful restoration.

Reputation and Reviews

Research the company's reputation and read reviews from past customers. Check their website, social media platforms, and online review sites to get a sense of their customer service, quality of work, and overall reputation.

Insurance and Licensing

Ensure that the restoration company is licensed by the relevant authorities and carries proper insurance coverage. Liability and workers' compensation insurance are crucial in protecting you from any potential damages or injuries that may occur during the restoration process.

Methodology and Equipment

A reputable fire restoration company will employ the latest restoration techniques and industry-grade equipment. Look for a company that uses advanced methodologies, such as the use of HEPA air filters, activated carbon filters, or thermal fogging, to effectively remove smoke residues and odors.

Customer Service

Excellent customer service is a critical element in ensuring a smooth and stress-free restoration process. Choose a company that communicates clearly and effectively, providing regular updates and answering any questions or concerns you may have.

Choosing a reputable fire restoration company is crucial in restoring your property and helping you move on from the trauma of a fire incident. By considering factors such as certification, experience, availability, reputation, insurance, methodology, and customer service, you can make an informed decision and engage a company that can deliver quality restoration services. It is best to do your research and reach out to multiple restoration companies to compare services, prices, and capacity before settling on one. With the right restoration company, you can effectively restore your property and move towards a safe and healthy living environment.

The Role of Humidity in Mold Growth

10/21/2023 (Permalink)

Humidity plays a significant role in the growth and proliferation of mold within our homes. Understanding how humidity levels impact mold growth is essential for homeowners seeking to create a mold-free environment. In this blog, we will explore the relationship between humidity and mold, shedding light on how to control humidity levels effectively.

Ideal Humidity Levels

Mold thrives in environments with high humidity levels. Ideally, indoor humidity should be maintained between 30% and 50% to discourage mold growth. If humidity rises above this range, it can create a conducive environment for mold spores to germinate and spread. Monitoring humidity levels with a hygrometer and adjusting as needed is key to preventing excessive moisture and subsequent mold issues.

Moisture Sources

Identifying and addressing potential moisture sources in the home is crucial for controlling humidity levels and preventing mold growth. Common sources of moisture include leaks, condensation, and inadequate ventilation. By promptly fixing leaks, insulating pipes, properly ventilating areas prone to moisture (such as bathrooms and kitchens), and using dehumidifiers in humid climates or during humid seasons, homeowners can effectively mitigate moisture problems and reduce the risk of mold growth.

Impact of High Humidity on Mold

High humidity directly contributes to mold growth by providing the necessary moisture for spores to germinate. When humidity levels exceed the recommended range, surfaces and materials within the home may become damp, creating an ideal breeding ground for mold colonies to form. This can lead to structural damage and unsightly stains, compromising the aesthetics and integrity of your living space. By actively managing humidity levels, homeowners can limit the conditions that promote mold growth and maintain a mold-free environment.

Tips for Controlling Humidity

There are several practical steps homeowners can take to control humidity levels and prevent mold growth. Properly ventilate the home using exhaust fans or opening windows when appropriate. Avoid overwatering indoor plants and use moisture-absorbing materials, such as silica gel, in areas prone to moisture. Regularly clean and inspect air conditioning units, ensuring they are in good working order. Additionally, consider using dehumidifiers in basements, attics, or other areas with persistently high humidity. Taking these preventive measures can effectively control humidity levels and reduce the risk of mold growth.

Mold prevention is key to maintaining a clean and healthy home environment. Alongside controlling humidity levels, there are several other essential tips to keep in mind. Firstly, promptly repairing any leaks or plumbing issues can prevent moisture buildup and subsequent mold growth. Regularly cleaning and drying areas prone to moisture, such as bathrooms and kitchens, is also crucial. Proper ventilation, both through the use of exhaust fans and opening windows, helps to reduce moisture accumulation. Additionally, ensuring proper insulation and sealing gaps in windows, doors, and the foundation can prevent moisture from seeping into the home. By following these tips and incorporating them into your household routine, you can effectively prevent mold and create a safer living space for you and your loved ones.

Water Damage: Understanding the Causes, Effects, and Solutions

10/17/2023 (Permalink)

Water damage is a common and costly issue that affects countless homes and businesses worldwide. Whether caused by natural disasters, plumbing failures, or structural issues, the consequences of water damage can be devastating. In this blog, we will explore the various causes of water damage, understand its effects on properties and belongings, and provide actionable solutions to prevent and mitigate water damage effectively.

Causes of Water Damage

Water damage can stem from a multitude of sources. Heavy rainfall, flash floods, and storm surges are natural causes that can lead to widespread water damage. Plumbing failures, such as burst pipes, leaky faucets, and faulty water heaters, are also common culprits. Additionally, structural issues like roof leaks, foundation cracks, and poorly sealed windows can allow water to seep into buildings. Understanding the causes is crucial in preventing water damage and taking necessary precautions to safeguard properties.

Effects of Water Damage

The effects of water damage can be extensive and far-reaching. Immediate consequences include structural damage to walls, floors, and ceilings, as well as ruined furniture, documents, and personal belongings. Lingering moisture can promote the growth of mold and mildew, which not only deteriorates the building's integrity but also poses risks. Water damage can also disrupt electrical systems, creating fire hazards and potential electrocution risks. Additionally, the increased humidity resulting from water damage can affect the indoor air quality, leading to respiratory issues and exacerbating allergies. Recognizing the effects of water damage is crucial in comprehending the urgency and severity of the situation.

Solutions for Water Damage Prevention and Mitigation

Preventive measures are key to minimizing the risks and effects of water damage. Regular maintenance and inspections can detect potential issues early on and allow for timely repairs. Ensure adequate drainage systems and well-functioning gutters to divert water away from the building. Install sump pumps and water alarms to detect and ward off flood-related issues. Properly insulate pipes, seal windows and doors, and reinforce vulnerable areas to prevent leaks. In cases of severe water damage, immediate action is vital. Professional water extraction, drying, and restoration services can mitigate further damage and salvage affected areas. Being prepared with insurance coverage specific to water damage can also help offset the financial burden of repairs.

Thus, it is crucial for homeowners and businesses to not only focus on immediate mitigation but also invest in proper preventive measures to avoid the long-term repercussions of water damage. It is important to note that water damage can have long-term implications beyond the immediate physical and financial consequences. Understanding the causes, effects, and solutions for water damage empowers homeowners and businesses to protect their properties and belongings. By implementing preventive measures, promptly addressing water-related issues, and seeking professional assistance when needed, the adverse impact of water damage can be significantly mitigated, promoting safer and more resilient living and working environments.

Protecting Yourself During Water Damage Cleanup

10/16/2023 (Permalink)

Water damage can be a homeowner's worst nightmare. Dealing with the aftermath of a flood or a burst pipe requires immediate action to prevent further damage and safeguard your health. While tackling water damage cleanup, it's vital to prioritize your safety. During water damage cleanup, prioritizing your safety is essential. Assess the situation carefully before starting any cleanup activities. Look out for potential hazards such as electrical wires, gas leaks, or structural damage. Turn off the electricity and gas supply to prevent accidents. Wear protective gear like sturdy rubber boots, gloves, and clothing to shield yourself from contaminated water and potential mold growth. 

Assess the Situation

Before starting any cleanup activities, it is crucial to assess the extent of the water damage. Be cautious of any potential hazards such as electrical wires, gas leaks, or structural damage. Turn off the electricity and gas supply to prevent accidents. Wear sturdy rubber boots, gloves, and protective clothing to shield yourself from the contaminated water and potential mold growth.

Remove Water and Moisture

The next step in the cleanup process is to remove standing water as quickly as possible. Use submersible pumps, wet-dry vacuums, or buckets to eliminate the water. Ensure you do not overload electrical outlets or use extension cords in the water. Once the water is gone, use dehumidifiers and fans to dry the affected areas thoroughly. Mold can grow within 24-48 hours after water damage, so it's essential to eliminate moisture promptly.

Clean and Disinfect

Cleaning and disinfecting surfaces after water damage is vital to prevent bacterial or mold growth. Use a mixture of mild soap and warm water or a specialized cleaner to sanitize the affected areas. Remember to wear protective goggles and a respirator mask to prevent inhaling any harmful particles. Dispose of any damaged or contaminated items safely, following local regulations.

Seek Professional Help, if Needed

Sometimes, the extent of water damage may require professional assistance. If the water damage is extensive, if there is a risk of structural damage, or if there is potential contamination, contacting a water damage restoration company is recommended. Professionals have the expertise, equipment, and experience to handle complex issues safely. They can also help with mold remediation and preventing further damage.

Water damage can wreak havoc on your property. Taking the necessary precautions and protecting yourself during the cleanup process is crucial. By assessing the situation, removing water and moisture promptly, cleaning and disinfecting, and seeking professional help if needed, you can mitigate the risks and restore your home safely. Remember, your well-being comes first. Take the necessary precautions to protect yourself during water damage cleanup.

Steps to Restoring Your Home and Landscape after Storm Season

9/24/2023 (Permalink)

Storm season in North Carolina can be a challenging time for homeowners. The powerful winds, heavy rains, and potential flooding can cause significant damage to homes and landscapes. Once the storm has passed, the road to recovery begins. In this blog post, we will discuss essential steps to help you restore your home and landscape in the aftermath of hurricane season.

Ensure Safety First

Before you start any restoration work, ensure that your property is safe to enter. Check for any structural damage, downed power lines, or gas leaks. If you encounter any hazardous conditions, contact the appropriate authorities immediately and wait for their guidance.

Take photos or videos of the storm damage to document the extent of the destruction. This documentation will be invaluable when filing an insurance claim. Assess the damage to your home and landscape, noting any areas that require immediate attention. Focus on securing the property to prevent further damage.

Contact Your Insurance Company

Notify your insurance company about the storm damage as soon as possible. Provide them with the documentation you gathered and follow their instructions regarding the claims process. Take note of any temporary measures that you need to undertake to protect your property, as your insurance policy may cover these costs.

Assess and Repair Your Home

Thoroughly inspect your home for any structural damage, including the roof, walls, and foundation. Look for signs of water intrusion or weakened structures. Hire a professional home inspector or contractor, if needed, to assess the overall condition of your home and provide guidance on necessary repairs.

After ensuring your safety, start the cleaning and restoration process. Remove debris from your property, both indoors and outdoors. Clear blocked drains and gutters to prevent water from pooling and causing additional damage. If necessary, hire professionals to help with the cleanup and restoration efforts.

Restore Your Landscaping

Assess the damage done to your landscaping, including trees, plants, and hardscape elements. Remove any uprooted or damaged trees, and trim broken branches. Replant or repair damaged areas with resilient and native plants to help prevent erosion. Consider working with a professional landscaper who specializes in storm recovery to ensure a proper restoration of your outdoor spaces.

By ensuring safety, documenting the damage, contacting your insurance company, cleaning up, assessing and repairing your home, and restoring your landscaping, you can navigate the post-storm phase with confidence. Remember to seek professional help when necessary, and always prioritize safety throughout the recovery process. With proper planning and diligent efforts, you can restore your home and revitalize your landscape after the storms.

Protect Your Home From an Ice Storm

1/3/2023 (Permalink)

A house covered in ice and snow A house covered in snow and ice

Now that winter weather is here, you may find yourself in the midst of an ice storm. Besides creating incredibly hazardous driving conditions, ice storms are also dangerous because it doesn’t take much ice accumulation to bring down tree branches, power lines and cause other damage to property.

Although you can’t completely safeguard your home from an ice storm, there are several steps you can take to minimize damage, most of which call for adequate, properly installed insulation.
Protect against frozen pipes by ensuring that pipes are insulated and all holes and cracks are sealed. Experts also recommend leaving cabinet doors open, which will allow your home’s heat to warm the pipes, and also leaving your faucets at a slow drip.
Properly insulate and vent your attic, which won’t only help with your home’s energy consumption–you’ll also prevent ice dams, which can cause roof damage during and after a winter storm, as well as water leaks inside your home.
Stock a few supplies in the event of a power outage, which can frequently occur during an ice storm. Bottled water, blankets, non-perishable snacks and candles/matches are great to have on hand, and can get you through a few days without electricity.
As a back-up, make sure your homeowner’s insurance includes coverage for this type of scenario. Even though you can’t completely protect your property, you’ll have peace of mind knowing that if damage does occur, your insurance plan can provide for coverage of repairs.

What to Do When You Need Emergency Storm Restoration

10/14/2022 (Permalink)

A house with a damage roof and a fallen tree in the front yard A house with a damage roof and a fallen tree on the house and front yard

Storm damage is an unpredictable issue that people all over the world encounter every day. Because of this, it’s imperative that you have a storm restoration plan if you have or ever encounter it in the future. Knowing how you’re going to deal with the problem at hand can help ease you and your family’s worries about the future. Here’s what you need to do in order to get your life back to normal after encountering storm damage.
Identify the severity of the damage;
Before you start hiring people to take care of the restoration process it’s important to get a few steps out of the way first. It’s understandable that you’re in a hurry to fix things but failing to identify the damage and the severity of it can lead to you paying for repairs you didn’t need. Once you’re sure that it’s safe to inspect the situation you need to determine what is considered storm damage and what isn’t. Hiring a trusted professional to assess the situation can help you decide on what the best course of action is going forward. If you can, you should also try to provide pictures of the damage before anything is moved around so you can prove to your insurance what happened.
Contact your insurance provider;
Upon receiving a damage assessment you should call your insurance company so you can make a claim regarding the situation. You should be thorough when providing the details of your home or business’s deterioration due to the weather. Different types of damages are covered in different ways. Whether or not the building is suffering from wind damage, water damage, or falling debris can change the situation. If your building had problems beforehand then that could change things as well. Your homeowner’s insurance provider should instruct you on what to do next along with putting you in touch with some emergency restoration companies.
Working with a restoration company;
When hiring a restoration company it’s important to do your research into them beforehand. You don’t want a crew working on your home or business who is planning to cut corners or overlook the small details. Carelessness can lead to more repairs down the road so you make sure that before you hire a business you look at its reviews and company policy. You also need to know who’s going to be where and when so you don’t encounter any scheduling conflicts.
What is our mission?

SERVPRO of Winston-Salem North is here to assess your storm damage and determine the next step. If you need a roofing evaluation or have suffered exterior, Water, mold or other damages due to storms or other natural disasters, contact us and schedule a free estimate and start on the road to recovery.

When Disaster Strikes Your Complay Every Minute Counts

10/14/2022 (Permalink)

Two SERVPRO techs cleaning shoot off the ceiling from fire damage There are two SERVPRO techs cleaning shoot off the ceiling from fire damage

Unforeseen disasters can affect your business far beyond the monetary cost of repairing a damaged building or replacing inventory and equipment. In fact, revenue loss due to business interruption can be the most significant impact. The experts at SERVPRO of Winston-Salem North are ready to help 24/7/365.

Water Damage Restoration
As an experienced leader in commercial water damage restoration, we won’t rest until your property is fully restored. From drying to removing damaged materials to fighting microbial growth, we set the standard in setting things right.
We Offer a Wide Range of Water Damage Restoration Services, Including:
Carpet and upholstered furniture restoration
Content and document drying
Drying and dehumidifying
Burst and leaking pipe repair
Severe Weather Restoration, and much more.

Hurricanes can wreak havoc on your property. The damage that could impact your home is expansive and can include any and/or all of the following: flooding from heavy rains, powerful winds that can destroy walls and cause damage to your property’s structure, and storm surges that can quickly engulf your business if it’s near a coastal region.
Fire Damage Restoration
Fires can result in extensive damage. Smoke continues to destroy your structure and its contents even after the fire is out. The residue left behind is hazardous and can cause health problems if it is not taken care of correctly and thoroughly. The ServiceMaster Restore team is more than ready to handle all of your fire damage restoration needs, including:
Inspecting the structural integrity of the building for safety
Identifying the source to determine the type of fire that occurred
Evaluating all areas that suffered water damage as a result of fire suppression efforts to identify those that may need treatment
Salvaging of product stock, raw materials, commodities, and machinery
Removing contents from the building & securing removal, storage, and cleaning of sensitive files and data storage devices
Packing out the remaining contents for cleaning and storage
Evaluating carpets and floor coverings that may need to be removed
Cleaning, eliminating odors, and deodorizing surfaces to preloss condition