Brian explained each step as it was being done, he also took the time to explain Why and How long each step would take. I appreciated all the information so that I could make better decision on how I wanted my restoration to progress. 

Chris and his partner were very polite and did a great work on their part, We look forward to a speedy and great restoration to finish this job. 

Wanted to Thank Sandy, Vince, and Zack for their kindness during this long process. 

SERVPRO of Winston Salem North took great care of us. They sent out the estimator and construction supervisor the day we called. They worked with us to minimize disruption in our house and in our schedules, and still got the work done quickly, efficiently, and well. They took great pains to protect the undamaged portions of our house while they worked. Everyone who showed up was courteous, professional and on-task. While I don't want to need them again, they will be my first and only call if I do.

I enjoyed working with Vince, Bill and the whole crew when we had major water damage in our basement during Hurricane Michael. They were quick to access the situation and come up with the best way to take care of the water damage. Very Professional!!! We will Definitely use them again.

Had a sizable water damage claim back in June....the SERVPRO Crew was out there within 3 hours and had everything gutted and started drying before that evening! Throughout the whole process, I was consistently kept in the loop and up to date about the repairs needed....the crew called every morning they were coming out and when to expect them, and their motto rings true...the house, with all the damage that it DID have....looks "Like it never even happened!"